In development

Take the call.
Make the category.
Carry the pressure.

Resource Zero puts you in the seat of an emergency dispatcher. Calls come in unknown. Hospitals surge. Resources are finite. You make the calls — and you live with the consequences.

999 call taking Manual triage Dispatch pressure Hospital flow
01

Screenshots

Resource Zero live map showing ambulance positions, stations and incidents
Live operations map Real Greater Manchester coverage · Road-based travel · Station positions · Live unit tracking
Incoming call board with 999 calls
Call intake board Unknown calls · Caller-facing presentation · Queue management
Call-taking triage popup
Triage popup Structured questions · Branching answers · Manual category choice
Dispatch board with assigned resources
Dispatch board Manual unit assignment · Transport decisions · Hospital routing
02

What's in the game

01

Hidden-truth call intake

Incoming 999 calls show only what the caller reports — the real severity and type are hidden until you work the call. No pre-solved incidents handed to you on a plate.

02

Structured triage questioning

Ask a set of targeted questions. The caller's answers are tied to the underlying incident — so the picture you build reflects what's actually happening, not random flavour text.

03

Manual category judgement

You decide the category. If it sounds like a Cat 1 immediately, you can push it straight to dispatch without finishing the full question flow. No hints. Just your call.

04

Manual dispatch board

Choose which specific resource goes to which job. DCAs, RRVs and UCS units each have different capabilities and travel characteristics. Send the right tool for the job.

05

Real road-based travel

Resources travel along actual mapped routes. Travel time is based on distance, road speed assumptions and time-of-day conditions — not straight-line circle coverage.

06

Hospital flow and offload pressure

Hospitals have queues, congestion and handover delays. Where you transport matters. A hospital that's fine at 9am can be gridlocked by 11am, changing the maths mid-shift.

07

Surge and recovery waves

Hospitals don't just worsen — they can improve too. System pressure drives surge events, recovery waves bring hospitals back. The board is never permanently broken.

08

Greater Manchester coverage

Station locations and resource callsigns are based on real NWAS area setup. The geography is actual Greater Manchester — not a fictional area or hollow grid.

03

Coming soon

Next up

Scoring and consequences

Correct triage will earn points, wrong calls will cost them, and slow decisions will eventually hit performance too.

Next up

Call worsening

Calls will escalate while you are still questioning them, so speed and question choice will matter more under pressure.

Next up

Free-text AI call taking

After the structured flow is solid, the plan is to let players ask their own questions and have the caller respond intelligently.

"The call comes in unknown.
You make it known."
Resource Zero — in development
04

Live operations map

Full view of the Resource Zero live map with units, incidents and hospital markers
Greater Manchester operational view Stations · Units · Incidents · Hospital status · Road-based routing